credit cardsThe days of signing your grocery receipt may be over soon, as the four major credit card brands (American Express, Discover, Visa, and Mastercard) are each making efforts to do away with signatures for various credit card transactions. The extent and geographic reach of these changes, however, are different for each brand, but one commonality is that the changes will begin in April 2018. In particular,

  • MasterCard will no longer require signatures for purchases in the U.S. and Canada;
  • Discover is doing away with the requirement in the U.S., Canada, Mexico, and the Caribbean;
  • American Express is eliminating the requirement globally; and
  • Visa is making the signature requirement optional for EMV contact or contactless chip-enabled merchants in North America.

While most credit cards currently require a signature only for point-of-sale purchases over a certain amount, the changes in April will apply to all purchases regardless of amount.

The card brands indicated that the change will help provide a more consistent and simplified checkout experience for merchants and consumers while maintaining security through various technology advances. They cited particular innovations in EMV chip technology, tokenization, multi-factor authentication, biometrics, and machine learning fraud detection algorithms as newer and more secure methods for proving identity.

American Express also reported that the need for signatures in general has declined because of the growth of contactless payment options, including card-based and mobile tap-and-pay methods, and the continued expansion of online commerce.

Merchants will still have the option, however, of collecting cardholder signatures at the point of sale if they choose, and the laws of any particular jurisdiction may still require merchants to collect signatures. Also, merchants interested in no longer requiring signatures for credit card purchases may need to update their point-of-sale systems.

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Christopher L. Boone

Chris Boone focuses his practice on regulatory issues related to payment processing, blockchain, advertising and marketing, transportation, and telecommunications. Chris provides counsel on regulatory compliance, contract negotiations, and general business matters. He also regularly assists clients in responding to federal and state investigative…

Chris Boone focuses his practice on regulatory issues related to payment processing, blockchain, advertising and marketing, transportation, and telecommunications. Chris provides counsel on regulatory compliance, contract negotiations, and general business matters. He also regularly assists clients in responding to federal and state investigative inquiries, demands, and complaints from the Federal Trade Commission (FTC), the Federal Communications Commission (FCC), state attorneys general, and other federal and state authorities.

Andrew E. Bigart

Andrew Bigart focuses his practice on helping bank and non-bank financial institutions navigate the federal and state regulatory environment governing payments, lending, and consumer financial services. Andrew provides regulatory and business counseling advice to clients across a variety of industries, including banks, payments…

Andrew Bigart focuses his practice on helping bank and non-bank financial institutions navigate the federal and state regulatory environment governing payments, lending, and consumer financial services. Andrew provides regulatory and business counseling advice to clients across a variety of industries, including banks, payments companies, money transmitters, broker-dealers, lenders, and trade associations. He counsels clients on regulatory compliance matters, contract negotiations, due diligence, federal and state examinations, and civil investigations and litigation before federal and state banking and financial institution regulators. Andrew has been recognized by Legal 500 and named to the Electronic Transactions Association’s Forty under 40 list.