Consumer products regulated by the U.S. Consumer Product Safety Commission (CPSC) may soon be denied entry into the United States unless the importer of record electronically files a detailed product certification with the U.S. Customs and Border Protection (CBP). In late 2023, the CPSC published a proposed CPSC rule that will require that importers of regulated consumer products eFile Certificates of Compliance at import.

Since 2008, importers and domestic manufacturers have been required to maintain Certificates of Compliance and to provide distributors and retailers a reasonable means to access the certificate, but the certificates did not need to be filed at import. In June, the CPSC expanded its beta program testing the eFiling system and issued an “eFiling Quick Start Guide,” which provided additional information about the program and predicted that “full implementation of eFiling will occur in or around 2025.”

Continue Reading Get Ready to Comply with CPSC’s Upcoming eFiling Requirement

During the dog days of August, the Federal Trade Commission (FTC) brought two complaints against auto companies involving alleged deceptive and discriminatory price advertising.

The first complaint was filed and settled in federal court in the District of Arizona in partnership with the Arizona’s attorney general. It alleged Coulter Motor Company advertised prices that were thousands of dollars lower than the actual prices charged to consumers due to surprise charges and fees. Many of these charges and fees were add-ons that consumers allegedly never authorized. The FTC and Arizona also charged Coulter with discriminating against Latino consumers by arranging higher interest rate markups and more expensive add-ons than it did for non-Latino consumers, in violation of both the unfairness prong of Section 5 of the FTC Act and the Equal Credit Opportunity Act (ECOA).

Continue Reading FTC Commissioner Claims Agency Creates Favorable Precedent Through Venue Selection

The Federal Trade Commission’s (FTC) rulemaking crusade suffered a serious blow this week, when Judge Ada Brown of the Northern District of Texas set aside the agency’s Final Rule that made most employment-related non-compete agreements unenforceable. The court found that the rule exceeded the FTC’s authority and was arbitrary and capricious. Absent appellate intervention, the decision will prevent the rule from taking effect nationwide.

Although the rule arose from the FTC’s competition mission, the rationale of the decision has larger implications and highlights some of the challenges the FTC faces in its effort to regulate broad swaths of the economy, including as part of its consumer protection efforts.

Continue Reading Court Rules FTC’s Non-Compete Rule Is Unenforceable Nationwide

In a surprising ruling, a federal district court in Arizona has held that the Federal Trade Commission (FTC) cannot prosecute claims under the FTC Act against a nonprofit educational institution.

Late last year, the FTC filed a lawsuit against Grand Canyon University (GCU) and its president. Among other claims, the agency alleged GCU made deceptive representations concerning its status as a nonprofit institution and doctoral programs. GCU is owned by a corporate entity, Grand Canyon Education Inc. (GCE). GCE purchased GCU and operated it as a for-profit institution from 2004 to 2014. In 2014, GCE chartered GCU as an Arizona nonprofit institution. GCE executed a master services agreement with GCU that provided GCE would act as the sole provider for GCU’s operations.

Continue Reading Federal Court Narrowly Construes FTC Jurisdiction Over Nonprofit Institutions

On August 14, the Federal Trade Commission (FTC) announced a final rule aimed at protecting American consumers against fake reviews and testimonials. The rule, approved through a 5-0 vote, comes after nearly two years of rulemaking proceedings on the topic. The FTC has said customer reviews play an important role in consumer decision making, and the rule follows in the steps of related cases and notices of penalty offenses brought and issued by the FTC against the use of fake reviews, as well as guidance the FTC has published on the use of endorsements and testimonials. This final rule now provides the FTC with a potentially powerful tool to punish businesses that knowingly violate it, and to seek consumer redress for violations of the rule.

The rule, which is set to be effective 60 days after its publication in the Federal Register, addresses the following practices:  

Continue Reading Façade, Fraud: FTC Final Rule Banning Fake Reviews

This summer the Federal Trade Commission (FTC) has turned up the heat on two companies that provide extended car repair coverage, CarShield and American Auto Shields, for deceptive and misleading advertising and telemarketing activities. The agency also named and shamed certain celebrity influencers and professional athletes for endorsing false statements in their advertisements.

The companies sold vehicle service contracts that they advertised as protecting consumers from unexpected repair costs after the manufacturer warranty expires. But the FTC alleged that many consumers could not use the repair facility of their choice, repairs were not covered, and consumers  did not receive a rental car as promised.

Continue Reading FTC Fines Car Companies $10 Million Calling Out Influencers and Endorsers

In July, the Federal Trade Commission (FTC) brought a complaint against Career Step LLC for targeting servicemembers with misrepresentations concerning Career Step’s ability to match its customers with jobs in the healthcare industry.

Career Step claimed to offer career training and certification programs that will find its participants the perfect job, but the FTC alleges that the company in fact only provides résumé drafting assistance and forwards job listings that are otherwise available on the internet. The FTC alleged that among Career Step’s misrepresentations are claims that “more than 80% of its graduates” are successfully employed in their field of study. According to the FTC, such statistics are based on a survey that represents only 5% of enrollees and 24% of program completers, which the agency says it considers to be too small a pool to support such representations.

Continue Reading FTC Steps on Career Step and Alleged Inflated Promises of Employment Opportunities

Last month, in a joint effort with the Department of Labor (DOL), the Federal Trade Commission (FTC) settled an action against Arise Virtual Solutions, Inc. related to charges that the company regularly used misleading advertisements concerning the earning potential from “gig economy jobs” for consumers who signed up for Arise’s platform. The FTC’s action marked the first time the agency has charged a company in the gig economy with violating the Business Opportunity Rule, which requires those offering a business opportunity for sale to give prospective buyers specific information, such as disclosures concerning earning claims, to help them evaluate the business opportunity.

In its promotions, Arise represented that consumers who signed up on its platform would have access to jobs that paid “up to $18/hour” doing remote customer service work for major companies. Instead, the FTC alleged that the actual average pay was $12/hour and that 99.9% of Arise’s customers made less than the promoted rates. When additional training, equipment, and operating costs that were often required from customers to get and maintain the job in the first place were factored in, Arise’s advertised pay for its offered positions was even more misleading.

Continue Reading What’s the FTC “Up To?” Arise Virtual Solutions and the Gig Economy

This week, the Fifth Circuit Court of Appeals issued a stay of the Department of Transportation’s (DOT) price transparency and “junk fee” rule (the Rule or the Final Rule). The ruling effectively blocks the DOT from enforcing the Rule pending the legal challenge.

The DOT issued the Final Rule, “Enhancing Transparency of Airline Ancillary Service Fees,” in April 2024, and it took effect July 1, 2024. The Rule requires airline carriers and ticket agents to clearly disclose certain “ancillary service fees,” such as baggage fees and cancellation fees, to consumers before purchase. The DOT described the purpose of the Rule as helping consumers “to avoid surprise fees that can add up quickly and add significant cost to what may, at first, look like a cheap ticket.” The DOT rule was part of the Biden administration’s whole-of-government attack on “junk fees.”

Continue Reading Fifth Circuit Grounds Department of Transportation’s Price Transparency and “Junk Fee” Rule

Robocalls may have always had some artificial flavor to them; however, the proliferation of the use of artificial intelligence (AI) continues to blur the line between human and machine interaction. On July 17, the Federal Communications Commission (FCC) issued a draft Notice of Proposed Rulemaking (NPRM) to address the ability of the Telephone Consumer Protection Act (TCPA) to restrict and regulate robocalls made using AI. The NPRM will be finalized and adopted at the agency’s August 7 meeting and may be modified prior to that based on feedback from interested parties.

The draft NPRM comes after the FCC invited and received comments on the subject in November of 2023. Specifically, the agency sought comments on “how AI technologies can be defined in the context of robocalls and robotexts” and what steps should be taken to ensure that the FCC can advance its statutory obligation under the TCPA. Subsequently, as we’ve reported, the FCC took action aimed at unlawful AI robocalls in a recent AI robocall enforcement in response to increased election year calling activities.

Continue Reading Hello, This Is AI Calling. FCC Proposes New Rules for AI Robocalls