Join us as we offer a sneak peek into select chapters from the newly released 14th edition of Venable’s Advertising Law Tool Kit, which helps marketing teams navigate their organization’s legal risk. Want more? Click here to download the entire Tool Kit.

Telemarketing and Texting

Telephone and text message marketing poses private litigation risks and regulatory hurdles that should be considered before any campaign. The Federal Trade Commission (FTC), the Federal Communications Commission (FCC), and states enforce do-not-call (DNC) laws and impose multiple other requirements regarding calling manner, disclosures, consent, opt-out, calling hour limits, caller identification, and telemarketer registration. Calls and texts made to cell phones through the use of certain types of dialing technology (including autodialers) and prerecorded messages (so-called robocalls) require particular attention, as much of the enforcement and litigation in this area involves texting and robocalling.

Continue Reading Inside the Ad Law Tool Kit: Telemarketing and Texting

Last month, a jury found mobile gaming company Papaya Gaming Ltd. liable for false advertising for $420 million in actual damages under the federal Lanham Act and New York State law. Papaya competitor Skillz Platform Inc. had alleged that Papaya conducted a multi-year campaign of fraud and false advertising that materially damaged Skillz and the skill-based gaming industry. 

The case may appear, on first blush, to be about the use of bots to play, and therefore whether the games at issue were genuine skill contests, or rather just games of chance. However, the claims in the case were actually premised on more traditional, run-of-the-mill false advertising questions. 

Continue Reading Skill-Based Gaming Companies Face Growing False Advertising Scrutiny

Advertising agency agreements require careful balancing of legal risk, commercial realities, and long-term working relationships. In a recent webinar, Venable partner Barry M. Benjamin discussed how brands and agencies can structure agreements that support collaboration while addressing the unique issues that arise in creative services, media buying, influencer marketing, and promotions administration.

Whether you are negotiating an agency agreement for creative services, media buying, influencer marketing, or promotions administration, each area has particular concerns. Because difficult initial contract negotiations may poison the working relationship between the agency and the company going forward, it makes sense for both sides to conclude negotiations with a mutually acceptable agreement.

Continue Reading Event in Review | Ad Agency Contracts: Key Negotiating Points, Leverage, and Getting to Win-Win

Continuing with its aggressive enforcement of negative option marketing, the Federal Trade Commission (FTC) announced a $35 million settlement with online digital photo and video platform Shutterstock to resolve allegations that Shutterstock violated Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act (ROSCA) in connection with its subscription services. The FTC alleged that Shutterstock failed to disclose material terms before billing, charged consumers for products without their informed consent, and made cancellation difficult.

Shutterstock offers consumers several plans for licensing content on its website, varying in price and in the number of downloads available. The complaint alleges that Shutterstock offered most of its content through online subscriptions since at least 2020.

Continue Reading Shutterstock Settles with FTC for $35 Million for Subscription and Negative Option Marketing Practices

Last week, the U.S. Department of Justice (DOJ), on behalf of the Federal Trade Commission (FTC), and the Illinois attorney general filed a federal lawsuit in the Northern District of Illinois against Premium Home Service (PHS) and its owner. The complaint alleges that the defendants created thousands of online business listings for purported home repair companies and posted fabricated five-star customer reviews associated with those businesses.

On the same day, the Minnesota attorney general filed a parallel action in state court based on similar alleged conduct, underscoring the potential for overlapping federal and state enforcement.

Continue Reading FTC and State AGs Target Reviews and Deceptive Business Listings in Home Services

Join us as we offer a sneak peek into select chapters from the newly released 14th edition of Venable’s Advertising Law Tool Kit, which helps marketing teams navigate their organization’s legal risk. Want more? Click here to download the entire Tool Kit.

Fee Disclosures

When customers check out, they are used to seeing a list of fees accompanying the primary product or service. Businesses often add these fees for a variety of reasons, and they can go by a variety of names: service fees, convenience fees, or processing fees. While these fees can serve legitimate business purposes, the Federal Trade Commission regulates how these fees are presented to customers for specific industries through targeted rules such as Trade Regulation Rule on Unfair or Deceptive Fees and has broad authority to combat unfair and deceptive pricing acts or practices through Section 5 of the FTC Act.

Continue Reading Inside the Ad Law Tool Kit: Fee Disclosures

A recent review of civil filings in Washington, DC reveals a conspicuous pattern challenging strike-through pricing: a single nonprofit plaintiff, represented by a small group of attorneys, has filed more than 150 lawsuits against online retailers across the country—many of them small businesses.

Surge in DC CPPA Pricing Lawsuits

A DC-based organization is filing the wave of lawsuits under the District of Columbia Consumer Protection Procedures Act (CPPA). The lawsuits challenge so-called reference pricing, strikethrough, or “sale” pricing. They allege misleading price comparisons, failure to disclose material facts, and ambiguous representations that tend to mislead. The letters typically seek statutory damages of $1,500 per product purchased, plus attorneys’ fees. The plaintiffs allege that selling into DC is enough to create nationwide exposure.

Continue Reading Online Retailers Face Rising Risk from Strike-Through Pricing Claims

Negotiating a cross-border, U.S./U.K. advertising agency services agreement adds some additional wrinkles to the already well-wrinkled list of considerations for every ad agency contract. Obviously, extra consideration must be paid to things like privacy and data security, but more prosaic considerations include termination with/without cause, choice of law, and whether to arbitrate disputes. While all commercial contract negotiations are, to some degree, an attempt to see into the future and address foreseeable disputes, knowing the differences between U.S. and U.K. law can be highly beneficial to clients involved in these situations.   

U.S. vs. U.K. Contract Law: Good Faith Differences

There is a significant distinction between U.S. and U.K. law with respect to, very simply, acting “fairly.” The U.S. legal system widely imputes in all contracts the concept of an implied covenant of good faith and fair dealing, where parties are obligated to act in good faith with respect to the other party. This concept, however, is not recognized by the U.K. legal system. For U.S. companies operating under a contract governed by U.K. law, it may be that the parties have more freedom to act in a way that would be perceived as unfair, as long as a strict reading of the contract would permit such unfair conduct.

Continue Reading U.S. vs. UK Contract Law in Advertising Agency Agreements Explained

New York City is poised to strengthen local enforcement of autorenewal and subscription programs, largely mirroring and operationalizing requirements already imposed under New York’s autorenewal law.

On April 8, the New York City Department of Consumer and Worker Protection (DCWP), led by Commissioner Samuel Levine, published a proposed “Click-to-Cancel” rule that would require any business offering autorenewal programs to New York City consumers, regardless of where the business itself is located, to make canceling subscription services as easy as enrollment.

Continue Reading New York City Proposes Strict Click-to-Cancel Subscription Requirements

Join us as we offer a sneak peek into select chapters from the newly released 14th edition of Venable’s Advertising Law Tool Kit, which helps marketing teams navigate their organization’s legal risk. Want more? Click here to download the entire Tool Kit.


Commercial email marketing poses private litigation risks and regulatory hurdles that should be considered before launching any campaign to ensure compliance. The Federal Trade Commission Act requires truthful and non-misleading advertising, and the Federal CAN-SPAM Act prohibits false or deceptive email headers (which are generally defined as the sending domain names and “from” lines) and subject lines, requires opt-out options, and mandates identification of commercial emails as advertising.

Continue Reading Inside the Ad Law Tool Kit: Email Marketing