Last week, the Fifth Circuit Court of Appeals held that the Telephone Customer Protection Act (TCPA) permits businesses to obtain only prior express consent rather than prior express written consent for autodialed and prerecorded calls and texts. This holding expressly rejects the Federal Communication Commission’s (FCC) interpretation of the TCPA’s consent requirement first promulgated in 2012.

In Bradford v. Sovereign Pest Control, the Fifth Circuit affirmed the lower court’s grant of summary judgment to the defendant, refusing to apply a stricter consent standard to telemarketing texts than to non-telemarketing or informational messages. In the case, the court rejected the FCC’s long-standing regulation that interpreted the TCPA to require prior express written consent for telemarketing messages, holding that because the TCPA’s statutory text does not distinguish between telemarketing and non-telemarketing/informational messages, courts should not apply a stricter consent standard for telemarketing messages.

Express Consent vs. Written Consent

The Fifth Circuit held that under Loper Bright, it must interpret the TCPA using “ordinary principles of statutory interpretation” without deferring to the FCC. Because the plain text of the TCPA makes no distinction between telemarketing and informational messages, the FCC’s regulation impermissibly added legal consent requirements not authorized under the statute. Thus, the court held the defendant only needed to obtain the plaintiff’s “express consent” prior to making a prerecorded call, telemarketing or otherwise. The panel concluded that the following constituted sufficient prior express consent:

  • Plaintiff voluntarily gave defendant Sovereign Pest his phone number when he submitted his service-plan agreement
  • Plaintiff expressly stated that he provided Sovereign Pest his phone number so that the company could contact him
  • Plaintiff orally confirmed that Sovereign Pest could call him

While the plaintiff argued that he intended his number to be used only for appointment reminders or informational messages, the court noted he did not so limit the calls when he provided his number and never objected to Sovereign Pest’s calls or asked the company not to call him. Because the plaintiff renewed his service plan over the course of several years with no protest, the court held that his ongoing relationship with Sovereign Pest supports a finding of prior express consent.

Telemarketing Compliance After Fifth Circuit Ruling

The Fifth Circuit did not strike the FCC’s regulation, meaning that prior express written consent is still required in jurisdictions where courts have not disturbed the FCC’s rule. However, the Bradford opinion illustrates modern courts’ pushback against ambitious regulators and class action plaintiffs. This case follows the Supreme Court’s decision in McKesson Corp., whichempowered federal courts to ignore the FCC’s interpretation of the TCPA during enforcement proceedings.

The Bradford case also highlights how telemarketers must now contend with uncertainty surrounding the legal consent required, ascourts in different jurisdictions continue to reject deference to administrative agencies’ interpretations of the law.

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Photo of Shahin O. Rothermel Shahin O. Rothermel

Shahin Rothermel is an experienced counselor and defender who helps advertisers, retailers, merchants, and marketers advance their business goals while reducing legal and regulatory risks. Shahin provides clients with up-to-date, practical insights into the constantly evolving advertising, marketing, and e-commerce regulations, which allows…

Shahin Rothermel is an experienced counselor and defender who helps advertisers, retailers, merchants, and marketers advance their business goals while reducing legal and regulatory risks. Shahin provides clients with up-to-date, practical insights into the constantly evolving advertising, marketing, and e-commerce regulations, which allows her clients to make informed decisions. She has achieved successful resolutions, dismissals, and full walkaways in court, saving clients millions of dollars. She takes a pragmatic approach as a counselor, considering the implications of her advice for her clients’ marketing campaigns and their bottom lines.

Photo of Ellen T. Berge Ellen T. Berge

Ellen Berge provides counsel on regulatory compliance, government investigations, contract negotiations, and general business matters. Ellen focuses on advertising, marketing practices, payment processing, and merchant services. Her clients include major brand advertisers and direct-response retailers, and lead generators, telemarketers, media agencies, software providers…

Ellen Berge provides counsel on regulatory compliance, government investigations, contract negotiations, and general business matters. Ellen focuses on advertising, marketing practices, payment processing, and merchant services. Her clients include major brand advertisers and direct-response retailers, and lead generators, telemarketers, media agencies, software providers, and others who serve them. On the merchant services side, she leads a practice that works with banks, processors, sales agents, payment facilitators, independent software vendors, and fintech and financial services businesses. Ellen also serves as the firm’s managing partner of Professional Development and Recruiting.